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FAQ

Frequently asked questions

Do you have any questions? Explore the following sections for FAQs. If you don't find what you're looking for, don't hesitate to contact us-our experts are ready to help.

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How to choose a reliable partner to take care of your elevator?

Several factors should be considered when choosing a partner to install, maintain, upgrade, or replace an elevator

To meet accessibility and safety standards, minimum dimensions are required for elevator cabins. EN 81-70 defines the accessibility requirements for passenger and freight elevators, making special reference to people with disabilities.

TecnoAscensori digital elevators are smart, connected and advanced. But do you know what its components are? Let's see together what an elevator looks like. TecnoAscensori are smart, connected and evolved. But do you know what its components are? Let's see together what an elevator looks like.

Many infectious diseases are transmitted through the hands. TecnoAscensori has developed solutions for the health and well-being of users, such as touchless solutions to call the elevator ensuring greater hygiene and safety within the building.

Elevators are much more than metal boxes that move from one floor of a building to another. TecnoAscensori elevators, for example, are natively connected. With this feature, it is possible to personalize the user experience by adding digital services that simplify daily life and increase comfort.

Stairs and treadmills are both used to transport people. However, they have different characteristics.

There are different types of automatic doors for buildings

Digital elevators in the TecnoAscensori DX range enable the activation of value-added services, via 4G connection. Thanks to the connection to the cloud that receives, processes and returns a large amount of data, the elevators integrate seamlessly with any system in the building or with new solutions. All this benefits users and those who manage the building.

According to ANIE AssoAscensori, Italy is the second largest country in the world in terms of number of elevators in relation to population. In fact, it has nearly 1,000,000 installations, of which more than 70 percent of the elevators in service have been in operation for more than twenty years and nearly 50 percent for more than thirty.

Installation

designing an elevator: what are the steps that proceed the installation of an elevator?

For any type of building-tried or public, residential or commercial-when starting to design the project, it is necessary to consider a number of regulations, including those affecting elevators.

The installation and testing of an elevator should be carried out only by licensed installers.

On construction sites, elevators can be installed to meet mobility, safety, and productivity needs during all phases of building construction and in all weather conditions. They allow workers, equipment, and materials to be transported on different floors in both new and existing buildings.

The installation of an external elevator may be the solution to improve the accessibility of existing buildings without an elevator that present with a very narrow stairwell.

The rules for installing automatic building doors depend on the model as well as the type of structure. All technical requirements and safety prerequisites are defined in European standard EN16 005.

Maintenance and modernization

How to select elevator maintenance partner?

Maintenance of elevators is a legal obligation of facility owners or legal representatives. The law requires routine maintenance visits every 6 months. Maintenance must be performed by a service provider, regulated by a maintenance contract. The elevator maintenance company must be carefully selected to meet the specific needs of users.

Maintenance of elevators is a legal obligation of facility owners or legal representatives. The law requires routine maintenance visits every 6 months. Maintenance must be performed by a service provider, regulated by a maintenance contract. The elevator maintenance company must be carefully selected to meet the specific needs of users.

In order to ensure a continuous flow of people and goods inside your buildings, TecnoAscensori offers tailored solutions for escalator and moving walkway maintenance. Our know-how and technological innovations are at the service of customers to ensure the proper operation of any type of system, even those not under the TecnoAscensori brand.

The broken elevator in an apartment building results in several inconveniences for residents and visitors. To avoid unpleasant situations, regular maintenance on the one hand and good practices for proper use of the system on the other are essential.

Relying on Artificial Intelligence and connection to the cloud, TecnoAscensori has developed the predictive maintenance service that enables real-time analysis of data and operating conditions of elevators and escalators. TecnoAscensori 24/7 Connected ServicesTM is the solution to detect premonitory signs of faults or malfunctions and thus activate preventive interventions to avoid unplanned plant downtime.

Depending on the state of the system and the needs of the users, modernizing an elevator-from upgrading to complete replacement-may be a more or less important intervention.

he control of access is essential in buildings that accommodate intense flows of people. It allows for safer access to the building and better management of movement within it.

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